No Matter How, Where, or When - Whether you’re bringing in an essential part to service equipment in Victoria BC, or an entire shipment of goods for a customer in Corner Brook NL, the processes involved to clear your merchandise through customs are detailed and rigorous, beginning long before the shipment reaches the border.
Knowing Exactly What To Do and How To Do It - Over the years Canada Customs policies have significantly added to an importer’s responsibilities, thereby increasing the chances of penalties when imported goods are not properly documented and (or) accurately compliant with current customs policies and regulations. Engaging a competent customs broker has never been more important than it is today. Wherever your shipment’s origin, no matter where it enters Canada, Capital has the expertise to clear your goods through customs and on to their intended destination quickly, compliantly, and cost-effectively.
Tenure, Knowledge, and Stability - Capital provides its customers with in-depth knowledge of customs regulations and international trade laws and exactingly applies it, taking into account every aspect of a given importing situation. Our customer service people are qualified, licensed customs brokerage experts who collectively share more than 100 years of experience. Moreover, Capital’s virtually non existent turnover rate means absolute reliability and continuity for our customers.
What it Means to Get to Know You - Capital remains personally focused on fostering longstanding, positive relationships with our customers; a valued strategy that has sustained the Capital family and the customers it continues to serve for over two generations. Although we’ll never get to know your business as intimately as you, we’ll get as close as we possibly can. By assigning a dedicated customer support representative to service your account, we’ll get to understand your products, your services, and the import rules and regulations that apply to your particular business. And that familiarity will go a long way to ensure that we will not only carry out a series of seamless, accurate, and expedient customs clearance procedures on your behalf, it will help to secure your complete confidence in our ability to diligently and responsibly manage your customs affairs.
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